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Patient Portal FAQs

Your CNOS Patient Portal is a secure and comprehensive online communication tool which helps you and your health care provider(s) manage your health information. Through the Patient Portal, you will be able to submit request for appointments, registration & health history forms, non-urgent medical and billing questions, and pay bills. Also, our staff and health care providers will be able to send your lab results, medical record information, patient education and replies to your requests.

Below are Frequently Asked Questions regarding the CNOS Patient Portal. Please review the FAQ’s as they include instructions on how to access and download your health information into your Personal Health Record.

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Frequently Asked Questions

Who may join the patient portal?

Do I need to have a CNOS Patient Portal account in order to have online access to send and receive my health information from my provider and staff at the practice?

How do I get Patient Portal access?

After I activate my Patient Portal account, the system asks me to review and complete my demographic information. Do I need to complete this step?

I am having problems logging in because I forgot my User ID and/or Password. What do I need to do?

How do I find new and previous secure messages in my Patient Portal account?

Can I send a secure message to CNOS staff using the Patient Portal?

How do I download my updated health information my provider sends me?