Frequently Asked Questions

How can I pay my bill?

• CNOS patients can pay their bills online at paymydoctor.com or through the CareCredit® financing program. Please contact us at 605-217-2667 with any questions. Learn more

How can I get a copy of my medical records?

• Please print and fill out our Authorization to Release Information form and fax to 605-217-2922.  Limited health information can also be found on our patient portal at www.followmyhealth.com.

What is a mid-level provider?

• Our physician assistants (or PA) and nurse practitioners are nationally certified and state-licensed medical professional that practices medicine under the supervision of a physician. Midlevels can take your medical history, conduct physical exams, diagnose and treat, order test, assist in surgery, and write prescriptions.

Who can I call with medical questions?

• Existing patients can ask questions through our patient portal at www.followmyhealth.com.  If you have never used the patient portal before, please send an email to cnos@cnos.net requesting access or call us at 605.217.2667 and provide us with your email address and we will send you a link to join the portal.
• New patients can call 605-217-2667 (opt. 3) to contact the nurse triage area with medical questions.

What are your regular office hours?

• Our regular clinic hours are Monday-Friday, 8am-5pm.   Please see our locations page for rehab hours by location.