Identity Theft Policy

 

Red Flags Rule
Issued by the FTC (under the FACTS Act)

 

It is the policy of CNOS, P.C. to follow laws and reporting requirements regarding fraud and abuse in healthcare. Federal laws prohibit the willful or knowing misrepresentation of personal identity for fraudulent purposes, including the deliberate use of an inappropriately obtained Social Security Number (“SSN”), identification card, etc. to obtain healthcare. State law also prohibits the willful or fraudulent possession or use of false identification information. Medical identity theft is very serious because, in addition to causing financial problems, identity theft can lead to inappropriate medical care when incorrect information is included in a patient’s medical record. CNOS, P.C. has taken steps to implement and maintain controls and adopt a written Identity Theft Prevention Program to detect, prevent, investigate and mitigate the intentional or inadvertent misuse of a patient’s identity to commit identity theft.

 

This policy establishes procedures for staff members to follow to ensure CNOS, P.C. protects patients’ medical and financial records in compliance with various federal and state identity theft laws, including the Red Flags Rule under the Fair and Accurate Credit Transactions Act (the “FACT Act”).

 

Information you must provide at the time of check in:

 

  • Driver’s license or other photo ID (e.g., military ID, state identification card, passport); and any one (1) of the following:
    • Social Security Card
    • Birth Certificate
    • Other verification of identity, such as voter’s registration card, credit card, school identification, company ID, etc;
  • Insurance card, if available;
  • Physical address and phone number
  • If the photo ID does not show the patient’s current address, utility bills or other correspondence showing current physical address.

 

Thank you for your patience as we adopt this requirement. It is greatly appreciated.